Quality Policy

IT-TELESIS is a consultancy provider on the SAP information system, based in 4 Manto Mavrogenous str., Zografou. Purpose of the company is to fully meet its client requirements and properly provide consulting services on SAP, including training, development and management of SAP projects. To ensure Quality of its services, the company has developed and integrated a Quality Management System into its operational processes. The System is implemented in accordance with the requirements of ISO 9001: 2015 international standard. The company Management has established, implements and maintains an updated Quality Policy, ensuring that such policy:

    •  is appropriate for the purpose and operating framework of the company, supporting its strategic
      orientation;
    • provides a framework for establishing measurable Quality targets;
    • is updated and available to any interested party

The Management and staff of IT-TELESIS know and embrace the content of the Quality Policy that has
been established and is being implemented by the company.
To ensure successful implementation of the system, the Management is committed to:

  •  take all necessary measures in order to comply with current legislation, regulations and other applicable requirements;
  • promote the improvement of the Quality Management System and the overall operation of the company;
  • focus on meeting client requirements by identifying and addressing risks, as well as opportunities;
  • provide all necessary resources and means to ensure smooth, efficient and effective operation of the company;
  • verify that its partners adopt and implement the principles in accordance with the requirements set by the company.
    Through training and awareness of its staff, the Management of IT-TELESIS ensures that Quality becomes the philosophy of the company’s people and operation. This Policy shall be updated and revised appropriately either in case of changes in the size or nature of our activities or after the occurrence of emergencies. It is also reviewed in every Quality Management System review.

 

Athens, July 5 th , 2019
For the IT-TELESIS Management
Petros Telelis